Client Money Protection

Client Money Protection Scheme

Elwell Taylor uses the RICS client money protection scheme in order to provide peace of mind to our clients, in knowing that their money is safe whilst in our hands.


Redress Scheme

If you remain dissatisfied with our internal handling of your complaint we can refer you to the Ombudsman Services.  This is free to consumers and can consider any consumer complaints including estate agency related complaints.  

Their contact details are:

Omdubdsman Services: Property

PO Box 1021




Telephone: 0330 440 1634


Textphone: 0330 440 1600





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Client Money Protection