Trust and Confidence

Trust and Confidence

by Mrs Maxwell (Landlord) 13/04/2023

I have dealt with Adam, Nick, Matt and Sam in the last two years in a very difficult situation - so you could say that I have had reasonable oversight of the Elwell Taylor experience. I cannot fault them or the integrity of the company. Nick particularly had his work cut out and did everything he said he would, on time and to a high standard. I trusted him and he did not let me down. If I had a problem he responded quickly and nothing was too much trouble for him. Sam and Matt were also true to their word and I feel that they have my best interests at heart. As I live quite a distance away most of our dealings have been over email or the phone but I still feel that I have a personal relationship with them which is (to me) important. Whilst I only liaised with Adam briefly. I found his approach genuine and he was quick to respond. I have had a bit of a rollercoaster situation and in a time where I could have been taken advantage of, I found the approach that Elwell Taylor was honest and reliable which is a rare find indeed. Many thanks

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